Reviews are currency.
88% of South Africans trust online reviews as much as personal recommendations. We auto-request reviews after every job, timed for max satisfaction, with AI sentiment routing. Happy customers go to Google — unhappy ones go to private feedback (not your public profile). Net result: Map Pack dominance, 5-stars stacking up like braai wood.
Google Business Profile review/ratings automation. Auto-request after jobs, AI sentiment routing, auto-replies. Included in your YohWeb bundle.
We mine reviews on autopilot.
Auto-request after every job. AI sentiment routing. Auto-replies in your voice. Your reputation compounds while you braai. Ayoba.
Auto-request after jobs
Job marked done in your CRM? We auto-WhatsApp + email the customer a review link within 2 hours. No 'thanks for your business' templates — short, sharp, asking for the stars. Mzansi-style.
Timed for max satisfaction
We don't ask the moment the job ends (they're still deciding). We wait 2 hours — long enough to feel the win, short enough to remember the details. 3x more 5-stars than asking at day 7.
AI sentiment routing
If the customer's reply sounds negative, we route them to a private feedback form (not Google). Happy customers go straight to Google with a 1-click link. Bad reviews caught before they're public — like catching a skunk before it sprays.
Auto-reply to every review
Every review gets a personalised response within 24 hours — written by AI in your voice, approved by you (or fully auto if you prefer). Google rewards active profiles with higher rankings. Yes, even the 3-star ones get a graceful reply.
Own the Map Pack.
When someone searches “plumber near me”, Google shows 3 local businesses at the top of results — that's the Map Pack. We get you there and keep you there.
Complete every field
Services, hours, attributes, opening dates, service areas, link to your site. Incomplete profiles rank lower — we fill every box. Google loves a completed homework assignment.
Photo + video updates
Weekly photo posts of your work, premises, team. Google shows profiles with fresh photos more often — like a TikTok feed for your business. We schedule and post for you.
Weekly post cadence
Offers, updates, events — posted weekly with photos + CTAs. Google treats active profiles like active businesses. We post for you — you just keep doing the work.
Q&A answered
Every question on your profile gets answered within 24 hours — by us, in your voice. Including the weird ones. Especially the weird ones.
Every YohWeb build ships with all of this.
Review automation + profile optimisation. Lekker — your reputation on autopilot.
- Google Business Profile — claimed + verified
- Auto review request after every job
- AI sentiment routing — protect your rating
- 2-hour timing for max satisfaction
- Auto-reply to every review (24-hour SLA)
- Weekly photo + video posts
- Weekly offer/event posts
- Q&A answered within 24 hours
- Profile completeness audit + fixes
- Service area + hours optimisation
- Review velocity tracking + reporting
- Map Pack rank tracking
Bundled in the system — not sold separately.
1 of 8 deliverables · R42,000 total bundle value- Auto review request after every job
- AI sentiment routing (protects rating)
- Auto-reply to every review in your voice
- Google Business Profile claimed + optimized
- Weekly photo + offer posts
- Map Pack rank tracking + reporting
★ 14-day money-back · No long contracts · Cancel anytime
Questions, answered.
Real questions about review automation and Google Business. If yours isn't here, just WhatsApp us.
When a job is marked 'done' in your CRM, the system waits 2 hours (peak satisfaction window), then auto-sends the customer a WhatsApp + email with a 1-click Google review link. If their reply sounds off, we route them to private feedback instead. Happy customers go to Google. Unhappy ones get handled privately. Net result: way more 5-stars, way fewer 1-stars. Map Pack dominance, basically.
5-star reviews.
On autopilot.
Free 15-min WhatsApp chat. We'll audit your Google Business Profile, show you where reviews are leaking, and explain how automation plugs the gap. Sharp.